Frequently Asked Questions

Eligibility

What are the eligibility requirements for ARTiBA certifications?

Each ARTiBA certification has distinct eligibility criteria based on your educational background and work experience. Visit the specific certification page (AiE^®, CAiEP^®, or CAiBP^®) to view track-wise eligibility guidelines and choose the track that best fits your profile.

Can I apply if I am still pursuing my degree? 

Yes. If you’re currently enrolled in a qualifying program (such as a Bachelor’s or Master’s degree in Computer Science, Data Science, or any other related discipline like Mathematics or Statistics, etc.), you may apply for the AiE^® certification under the appropriate entry track. Your eligibility will be reviewed based on your current academic standing and skills.

Is prior work experience mandatory to apply?

Work experience is required for some tracks but not all. For example, AiE^® includes tracks for early-career professionals or students. However, Senior-level certifications like CAiEP^® are intended for experienced technical professionals working on AI/ML projects or implementation, while CAiBP^® is designed for business and strategy professionals.

Can students of accredited institutions apply for ARTiBA certifications?

Yes. Students enrolled in accredited institutions may apply under designated student tracks. These tracks are tailored for candidates who are still building their practical experience and are supported by faculty or institutional endorsements.

How do I know which certification is right for me?

Your ideal certification depends on your career stage, academic background, and professional goals. Schedule a call with an advisor to find the best track for you.

Can I upgrade to a higher-level certification later?

Yes. ARTiBA offers upgrade paths for eligible candidates. AiE^® credential holders can apply to upgrade to CAiEP^® once they meet the required experience. Upgrade details are available on individual certification pages.

What is ARTiBA’s process for reviewing a candidate’s application?

When you submit your application, you agree to ARTiBA’s audit and verification policies. While not all applications are audited, a random selection is made. If your application is selected, you’ll receive an official email notification outlining the documents required and next steps. You’ll need to complete the Candidacy Audit Response Form and upload the requested materials by the specified deadline.

What if my application is disapproved on eligibility grounds?

If your application is declined based on eligibility, you may submit a Candidacy Consideration Request Form to request reconsideration. This must be accompanied by a letter explaining the reason for your appeal along with any supporting documents. All materials must be submitted together within 5 business days of receiving the disapproval notification using the form provided.

EXAMINATION

What is the duration, format, and pattern of the exam?

ARTiBA certification exams consist of multiple-choice, single-answer questions. The number of questions and exam duration may vary by certification program. You are not required to answer the questions in sequence—candidates can review, return to, or revise answers before final submission. Be sure to review all responses carefully before ending the exam.

How long do I have to complete the certification process?

You have 180 days from the date of your registration confirmation to prepare for, schedule, and take your certification exam. Exam results are displayed immediately after submission. A detailed result report is uploaded to your myARTiBA dashboard within 10–12 business days. Once you pass and meet all requirements, your digital badge is issued via CredBadge™, and your credential kit—including your printed certificate, Code of Ethics booklet, and designation pin—is shipped within 3–4 weeks.

What is the minimum passing score for ARTiBA exams?

ARTiBA certifications follow a dynamic passing score model, not a fixed percentage. While a score of around 65% is typically sufficient, passing criteria are based on global performance percentiles. This percentile-based approach ensures fairness and reflects international benchmark standards. Specific qualifying scores may vary by program and testing window.

What ID documents are required for exam registration and proctoring?

All ARTiBA certification exams are conducted online and are digitally proctored through ExamStrong, allowing candidates the flexibility to take the exam from a secure, private location using a personal laptop or computer that meets the system requirements. Candidates must provide details of two valid, non-expired, government-issued identification documents. On the day of the exam, they must present the original IDs to the remote proctor on-screen.

Acceptable IDs include:

• Government-issued driver's license
• Passport
• Military ID
• State/country ID card
• Employee/school ID

Note: If a candidate fails to provide acceptable identification, or if there is any discrepancy in the ID presented, the proctor has the right to refuse entry to the exam.

Can I use electronic devices during the exam?

No. The use of mobile phones, smartwatches, calculators, or any other electronic devices is strictly prohibited. Please refer to the Examinee Conduct Policy for more information.

Are breaks allowed during the exam?

No. ARTiBA exams are live-proctored and must be completed in a single, uninterrupted sitting.

When should I log in or arrive for my exam session?

You should log in or arrive at your designated exam environment at least 60 minutes before the scheduled start time. This allows for proctor checks and system readiness verification.

What are the minimum system requirements for ARTiBA online exams?

Requirements	Details
Display	Minimum 1024 x 768 resolution
Internet Connection	Stable connection; wired preferred
Speed	At least 1 Mbps download speed
Browser	Latest version of Google Chrome
Webcam	Internal or external webcam
Firewalls	Avoid VPN or corporate firewalls
Admin Rights	Required on the testing device

ProTip: Take the mock exam and complete the necessary system checks before taking the exam to avoid delays and added stress during your exam window.

What happens if I miss my exam appointment?

Examinees missing a scheduled exam because of emergencies should directly contact ARTiBA to report the matter.

The following reasons for missing out on, or not showing up for a scheduled certification examination have been defined as acceptably genuine, and deemed as justified for grant of Retake permissions if requested:

• If examinees themselves or any of their immediate family members meet a serious accident or develop a sudden medical condition demanding serious attention.
• If there is a bereavement in the family.
• If examinees are summoned by courts, or are drafted on juries, or are required for some urgent national duty.

Examinees forced to miss out on their scheduled exam for any of the above-mentioned reasons are required to contact ARTiBA and request for a Retake by submitting doctor’s or hospital certificates etc., as proofs of the emergency encountered.

LEARNING SUPPORT

How will I receive the study material?

Your study material – the AiE® Learning Deck – will be shipped to the address that you provide us while completing your registration. Please ensure that your information is correct and complete.

Do I need to pay extra for study materials - the ARTiBA AiE® Learning Deck?

The candidate does not have to pay any additional amount for the ARTiBA AiE® Learning Deck.

Can I buy the AiE® Learning Deck even if I am not an applicant?

The AiE® Learning Deck is not intended for the open market, and its availability and access are restricted to only authorized users, including candidates pursuing AiE® certification program.

EXAMINATION RESULTS

When can I expect to get my result?

You can view your result immediately after submitting the online test. Your test results will also be published on your myARTiBA dashboard within 10-12 business days of completing the exam.

You will also receive an email with the Unique Credential code to showcase your digital badge within 3-4 days of passing the exam. The official ARTiBA credential kit will be issued and delivered to you within 3-4 weeks.

What if I am not able to pass my AiE® certification exam on the first attempt?

If you fail in your first attempt, you will be required to pay a nominal fee of USD 50 via your myARTiBA dashboard to retake the exam. Please note that you can apply to reappear right after your examination result gets published.

CERTIFICATION VALIDITY AND RENEWAL

When will my credential expire?

The validity of the AiE® credential is for 3 years

How do I maintain my ARTiBA certification?

Renewal is mandatory to keep your certification live and current. You are required to renew your Credential before the Standard credential renewal deadline. When you renew, you show your continuing competence and commitment to the profession. ARTiBA will send you reminder emails for renewal of your credential, wherein you simply have to click the links mentioned in these communications, or log into your myARTiBA account and register for renewal. In order to receive email reminders from ARTiBA, please make sure to keep your email address current. Please note that training is not mandatory for renewal and you only have to register and complete a short–duration online refresher learning program as per the latest Artificial Intelligence Body of Knowledge (ARTiBA AI-BoK™).

How much will it cost me to become recertified?

If you wish to recertify or renew your credential you need to pay a credential renewal fee depending upon the current status of your credential.

When can I submit my renewal application?

ARTiBA will send you reminder emails for renewal of your credential, wherein you simply have to click the links mentioned in these communications, or log into your ARTiBA account and register for renewal. In order to receive email reminders from ARTiBA, please make sure to keep your email address current.

My certification validity has expired but I have to renew my certification what should I do?

The AiE® credential has a convenience period (grace period) for renewal and also has provisions for reactivation and revival. Please contact us for more details.

DIGITAL BADGING AND CREDENTIALS

How do I share my digital badge?

Using CredBadge's sharing options, you can directly share your digital badge on professional networking sites, personal websites, e-mails, and popular social media platforms. Each digital badge has a unique URL that can be embedded.

Follow the step-by-step instructions here:

• Log in to your myARTiBA dashboard
• Click on "View Result" under your qualification and then click on "Share your Credential."
• You will be redirected to CredBadge, our digital badging partner.
• Log in to your CredBadge account [Use your registered e-mail, password, and candidate/registrant ID of your myARTiBA account.
• Click on the corresponding social media icon (LinkedIn, X, Facebook, or E-mail) on the bottom left.

Broadcast your achievements. Get the recognition you deserve!

Do I have to pay extra for my digital badge?

There will be no additional cost incurred by you for displaying your digital badge; Storing, managing, and broadcasting your credential is free. We provide you with best-in-class platform to display your hard earned AiE® credential.

Can I get a hard-copy certificate in addition to the digital one?

Yes, you will receive both – a digital badge and a hard copy of your certificate. The official Credential Suite will be shipped to your registered shipping address within 3-4 weeks of you successfully passing the exam.

What is the procedure for obtaining a duplicate certificate?

To get a duplicate certificate in the event of losing your original certificate, you must generate a service request from your myARTiBA dashboard. An additional fee of USD 100 will have to be incurred by you.

How can I inform my employer of the successful completion of my exam?

You can notify your employer about your credential award by logging in to your myARTiBA dashboard and click on Notify My Employer button to add the email address of the individual you want to notify. ARTiBA will send an email to that person about your AiE® credential award.

PAYMENTS

What are the available modes of fee payments?

Payments can be made via debit or credit cards. We accept a range of cards including Visa, American Express, MasterCard among others. Payment for company-sponsored applicants can be done via electronic checks or wire transfers, and for further information you may contact us here.

Can I pay the fee in installments?

No. Payments must be made in a single installment.

Do I have to pay fee again if I cancel an exam I scheduled?

Yes. Examinees cancelling their exams or those who failed in the earlier attempt and want to re-take the exam have to pay a nominal fee of USD 50.

What is the refund policy in case I wish to withdraw from the certification?

For withdrawal requests made within 24 hours from payment, the total fee paid will be refunded after deducting the processing charges of USD 80. However, no refund will be processed for withdrawal requests after 24 hours.

LOGISTICS

How do I track my ARTiBA shipments?

You will get shipment and tracking notifications from the outsourced logistics vendor as soon as your AiE® Learning Deck and Credential kit (on successful completion of the exam) is shipped.

What happens if I am not available to receive the shipment?

If you are not available to accept the shipment delivery, the shipper may deliver the AiE® Learning Deck/Credential Suite at your mentioned address after verification.

What should I do if I haven't received my shipment despite receiving the shipment delivered e-mail notification?

If you've received a shipment delivery e-mail but still have not received your AiE® Learning Deck or your Credential kit, we advise you to:

• lodge a complaint with the specified carrier service
• write to Logistics. Submit here

Can I reschedule the date of delivery of my ARTiBA AiE® Learning Deck?

Yes, it may be possible. Please refer to the shipping details shared by the logistics team and contact your carrier provider to check the possibility of rescheduling your shipment delivery date.

What if my AiE® Learning Deck is delivered to the wrong address?

In case your AiE® Learning Deck has been delivered to an incorrect address, please lodge a complaint with the carrier provider using the tracking details provided by ARTiBA Logistics.

Can I change my shipping/mailing address once I have paid the certification fee?

Yes, you will be able to change your shipping/mailing address after you have paid the certification fee till the time your AiE® Learning Deck is shipped. Once it is shipped, you will not be able to change your address. So please ensure that you provide us with the correct address to avoid any hassle at the time of delivery of your ARTiBA AiE® Learning Deck.

Do I have to pay any additional duties and taxes?

You may have to pay the customs duties and other levies – if any – in your country. As a recipient, you are responsible for the clearance of the ARTiBA AiE® Learning Deck or the Credential Kit consignment.

*Note ARTiBA or its partners/representatives will not be responsible for any delays due to delivery carrier factors, weather, natural calamities, international customs regulations, holidays, customer error, or any other unforeseen events beyond the control of the shipper.

What do I do if I received a damaged or wrong set of books?

If you have received damaged books or the wrong set of books in your ARTiBA AiE® Learning Deck, please contact us within 24 hours of receipt of your kit. We regret to inform you that we shall not be able to entertain or accept any complaints after 24 hours.